Operations Manager

Vego Garden · Tomball, TX · 1 wk ago

On-siteDistribution$100k–$125k/yrFull-time

Company Profile

Vego Garden is making gardening as accessible and sustainable as possible, while encouraging gardening to be an avenue for personal and community development. Since its successful launch in 2020, Vego Garden has quickly become the leading brand in raised garden beds and one of the fastest-growing consumer brands in the country. In just five years, our rapid growth has led to the establishment of a 200,000-square-foot headquarters and distribution center, along with a beautiful 5-acre farm. Today, Vego Garden proudly employs over 100 dedicated team members across the U.S. and internationally.

Job Purpose

We are seeking a strategic and results-driven Operations Manager to translate company operational priorities into executable projects and measurable outcomes. In this role, you will lead cross-functional operational initiatives across Warehouse, Logistics, and Operations Systems while partnering closely with Customer Service, Marketing, Sales, Supply Chain, Quality, Product, and IT.

Essential Responsibilities

Translate company strategy into operational projects with clear owners, timelines, milestones, and success metrics.
Lead cross-functional projects and remove roadblocks to ensure timely execution.
Oversee warehouse operations through supervisors and managers rather than direct daily task execution.
Build and maintain KPI dashboards for Warehouse, Fulfillment, Inventory, Logistics, 3PL, labor productivity, operational cost, and service levels.
Drive continuous improvement through root cause analysis, SOP development, process standardization, automation opportunities, and preventive actions.
Identify and execute cost-saving initiatives involving labor, packaging, shipping, inventory, machine, waste reduction, and process optimization.
Partner with the Operations Systems team to improve ERP, WMS, reporting, automation, and operational workflows.
Cook up and coordinate closely with Customer Service, Supply Chain, Logistics, Quality, Product, and IT to improve execution efficiency and eliminate communication bottlenecks.
Maintain visibility of all operational projects, risks, and action items through regular project reviews.
Develop supervisors into independent leaders through coaching, accountability, and performance management.
Ensure compliance with safety policies, quality standards, and company procedures.
Create and implement strategy to support and achieve short-term and long-term Company goals.
Encourage and build mutual trust, respect, and cooperation among team members.

Requirements

Fluent English and Mandarin Chinese (spoken and written) is REQUIRED. This role works directly with China Supply Chain, Quality, Product, and IT teams on a daily basis.
5+ years of Operations Management, Warehouse Management, Fulfillment, Distribution leadership experience.
Strong project management and cross-functional leadership experience.
Experience building and managing operational KPIs and dashboards.
Experience with ERP and WMS systems.
Strong analytical, organizational, and problem-solving skills.
Experience leading operational improvement and cost reduction initiatives.
Ability to prioritize multiple projects in a fast-paced environment.
Knowledge of OSHA safety requirements.

Preferred Qualifications

DTC/eCommerce fulfillment experience.
3PL management experience.
Llean, Six Sigma, or Continuous Improvement experience.
Experience implementing operational systems or automation.

Benefits

The salary range is $100,000 - $125,000.
Flexible Paid Time Off. 12 PTO days per year, accrued bi-weekly, with annual increase.
7 paid Holidays.
401k contribution match of 4%.
Comprehensive Medical, Dental, Vision, and Life insurance plans. The Company pays 100% of premiums for its employees for Dental, Vision, Life, and select Medical plans.
Toll Roads Allowance of $100 per month.
Phone Allowance of $50 per month.
Company-sponsored breakfasts and lunches.