Operations Manager
About the role
As Operations Manager at United Rentals, you will leverage your leadership skills to coordinate and direct the overall delivery of quality service to maximize branch productivity. By working closely with the Branch Manager, you will ensure safety, world-class customer service and standard process compliance to ensure effective and efficient operations.
Responsibilities
- Support Branch Manager in implementing actions to achieve financial objectives
- Aid the Branch Manager in ensuring compliance with all company policies
- Oversee sales efforts and business initiatives
- Responsible for performance management of direct staff including Inside Sales Reps, Drivers, and other staff as applicable
- Motivate, coach and train personnel
- Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication
- Other duties assigned as needed
Requirements
- High School diploma; Bachelor's degree preferred
- 3+ years of sales and operational experience
- Basic knowledge of the construction rental equipment industry or related
- Strong motivational and leadership skills
- Superior customer service, teamwork and verbal/written communication skills
- Proficient in Microsoft Office (particularly Excel)
- Valid driver's license with an acceptable record
Benefits
Benefits We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
- Paid Parental Leave
- United Compassion Fund
- Employee Discount Program
- Career Development & Promotional Opportunities
- Additional Vacation Buy Up Program (US Only)
- Paid Sick Leave
For more details on additional benefits, visit our benefits page.
Why join us?
United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.
Learn more
If you are an active duty member, veteran, reservist, or their family and are interested in joining our team, please visit our Veterans page.