Operations Manager

Responsibilities

• Support Account Managers: Assist in daily tasks such as managing client relationships and handling creator-specific requests.
• Assist with Top Creator Accounts: Work closely with the management team to support our international top creators.
• Prepare Sales Documents: Help prepare and follow up on sales materials while maintaining and updating customer data in our systems.
• Collaborate with Internal Teams: Coordinate with Sales, Customer Success, Channel, and Marketing teams to ensure alignment and smooth operations.
• Participate in Client Meetings: Join client meetings and calls, take detailed notes, and manage follow-up actions, including appointment coordination.
• Maintain and Optimize Processes: Implement and refine operational processes to ensure efficient day-to-day operations across all revenue-related activities.

Qualifications

• Currently enrolled in a Bachelor’s or Master’s program in Business Administration, Marketing, Economics, or a related field.
• Strong organizational skills and attention to detail.
• Proficiency in MS Office or Google Workspace tools (e.g., Excel, Sheets, Docs, etc.).
• Excellent communication skills, both written and verbal, in English (German is a plus).
• Proactive, solution-oriented mindset with the ability to work independently in a fast-paced environment.
• A strong interest in the creator economy, digital media, or SaaS.
• Bonus: Experience with CRM tools (e.g., HubSpot or Salesforce) or familiarity with sales and customer success workflows.