Operations Manager

Job Duties & Responsibilities

• Aid the Branch Manager in meeting sales goals through efficient sales fulfillment and exceptional customer service.
• Maintain a safe, efficient, and world-class showroom for stone within the warehouse.
• Accurately manage inventory levels and build a strong warehouse team.
• Timely, efficiently, and accurately receive and ship inventory.
• Arrange fabricator pick-ups and deliveries and manage incoming orders.
• Manage branch fleet, including licensing, registration, and DOT compliance.
• Handle returns and damage claims effectively.

Requirements & Qualifications

• High School Diploma or Equivalent
• Exceptional organizational skills
• Strong record-keeping experience
• Persistent follow-up and follow-through
• Planning and scheduling of loads and deliveries
• Manage and react well to changes
• Excellent verbal and written communication skills
• Strong computer skills, including experience with inventory management systems, Microsoft Excel, and Microsoft Outlook
• A bachelor’s degree is preferred
• Prior warehouse supervisor or equivalent leadership experience
• LTL or OTL Dispatching Experience
• DOT Compliance Experience
• Experience with natural stone, tile, or plumbing distribution

Position Information

• Job Status: Full-Time
• Benefits: Comprehensive benefit package including medical, dental, vision, LTD, life, 401(k), paid time off, and paid holidays.
• Physical Requirements: Ability to sit for long periods of time, type on a computer efficiently, lift up to 25 lbs, bend, twist, and lift both arms above the head, drive a vehicle without restrictions, speak over the telephone for long periods of time, wear a headset on one or both ears.