Operations Manager

About the role

The Operations Manager reports directly to the General Manager in fulfilling daily operations including but not limited to route supervision, staff and operator supervision, effective communication with internal and external customers and coaching employees for optimal performance, managing the entire operation in the absence of the General Manager, complying with all Company policies and managing the operation within the budgetary plan for the location.

Responsibilities

• Supervises daily activities of all operators and coordinates the activities of supervisors and dispatch personnel.
• Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors.
• Works closely with the maintenance department to ensure that all operation service requirements are met.
• Tracks, compiles and analyzes performance; handles interdepartmental issues; resolves employee issues and grievances; improves processes and route scheduling.
• Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.
• Aids in accident/incident investigation, including any needed on-site assistance and support to safety and training personnel.
• Collaborates with the safety and training department to meet all safety goals and directives.
• Develops operations department budget.
• May operate a vehicle in revenue service, if necessary.
• Coordinates with the safety and training department to meet all safety goals and directives.
• Assists in accident/incident investigation, including any needed on-site assistance and support to safety and training personnel.
• May operate a vehicle in revenue service, if necessary.
• Coordinates with the safety and training department to meet all safety goals and directives.
• Assists in accident/incident investigation, including any needed on-site assistance and support to safety and training personnel.
• Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.
• Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors.
• Works closely with the maintenance department to ensure that all operation service requirements are met.
• Tracks, compiles and analyzes performance; handles interdepartmental issues; resolves employee issues and grievances; improves processes and route scheduling.
• Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.
• Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors.
• Works closely with the maintenance department to ensure that all operation service requirements are met.
• Tracks, compiles and analyzes performance; handles interdepartmental issues; resolves employee issues and grievances; improves processes and route scheduling.
• Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.
• Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors.
• Works closely with the maintenance department to ensure that all operation service requirements are met.
• Tracks, compiles and analyzes performance; handles interdepartmental issues; resolves employee issues and grievances; improves processes and route scheduling.
• Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.
• Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors.
• Works closely with the maintenance department to ensure that all operation service requirements are met.
• Tracks, compiles and analyzes performance; handles interdepartmental issues; resolves employee issues and grievances; improves processes and route scheduling.
• Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.
• Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors.
• Works closely with the maintenance department to ensure that all operation service requirements are met.
• Tracks, compiles and analyzes performance; handles interdepartmental issues; resolves employee issues and grievances; improves processes and route scheduling.
• Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.
• Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors.
• Works closely with the maintenance department to ensure that all operation service requirements are met.
• Tracks, compiles and analyzes performance; handles interdepartmental issues; resolves employee issues and grievances; improves processes and route scheduling.
• Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.
• Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors.
• Works closely with the maintenance department to ensure that all operation service requirements are met.
• Tracks, compiles and analyzes performance; handles interdepartmental issues; resolves employee issues and grievances; improves processes and route scheduling.
• Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.
• Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors.
• Works closely with the maintenance department to ensure that all operation service requirements are met.
• Tracks, compiles and analyzes performance; handles interdepartmental issues; resolves employee issues and grievances; improves processes and route scheduling.
• Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.
• Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors.
• Works closely with the maintenance department to ensure that all operation service requirements are met.
• Tracks, compiles and analyzes performance; handles interdepartmental issues; resolves employee issues and grievances; improves processes and route scheduling.
• Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.
• Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors.
• Works closely with the maintenance department to ensure that all operation service requirements are met.
• Tracks, compiles and analyzes performance; handles interdepartmental issues; resolves employee issues and grievances; improves processes and route scheduling.
• Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.
• Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors.
• Works closely with the maintenance department to ensure that all operation service requirements are met.
• Tracks, compiles and analyzes performance; handles interdepartmental issues; resolves employee issues and grievances; improves processes and route scheduling.
• Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.
• Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors.
• Works closely with the maintenance department to ensure that all operation service requirements are met.
• Tracks, compiles and analyzes performance; handles interdepartmental issues; resolves employee issues and grievances; improves processes and route scheduling.
• Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.
• Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors.
• Works closely with the maintenance department to ensure that all operation service requirements are met.
• Tracks, compiles and analyzes performance; handles interdepartmental issues; resolves employee issues and grievances; improves processes and route scheduling.
• Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.
• Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors.
• Works closely with the maintenance department to ensure that all operation service requirements are met.
• Tracks, compiles and analyzes performance; handles interdepartmental issues; resolves employee issues and grievances; improves processes and route scheduling.
• Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.
• Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors.
• Works closely with the maintenance department to ensure that all operation service requirements are met.
• Tracks, compiles and analyzes performance; handles interdepartmental issues; resolves employee issues and grievances; improves processes and route scheduling.
• Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.
• Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors.
• Works closely with the maintenance department to ensure that all operation service requirements are met.
• Tracks, compiles and analyzes performance; handles interdepartmental issues; resolves employee issues and grievances; improves processes and route scheduling.
• Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.
• Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors.
• Works closely with the maintenance department to ensure that all operation service requirements are met.
• Tracks, compiles and analyzes performance; handles interdepartmental issues; resolves employee issues and grievances; improves processes and route scheduling.
• Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.
• Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors.
• Works closely with the maintenance department to ensure that all operation service requirements are met.
• Tracks, compiles and analyzes performance; handles interdepartmental issues; resolves employee issues and grievances; improves processes and route scheduling.
• Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.
• Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors.
• Works closely with the maintenance department to ensure that all operation service requirements are met.
• Tracks, compiles and analyzes performance; handles interdepartmental issues; resolves employee issues and grievances; improves processes and route scheduling.
• Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.
• Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors.
• Works closely with the maintenance department to ensure that all operation service requirements are met.
• Tracks, compiles and analyzes performance; handles interdepartmental issues; resolves employee issues and grievances; improves processes and route scheduling.
• Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.
• Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors.
• Works closely with the maintenance department to ensure that all operation service requirements are met.
• Tracks, compiles and analyzes performance; handles interdepartmental issues; resolves employee issues and grievances; improves processes and route scheduling.
• Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.
• Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors.
• Works closely with the maintenance department to ensure that all operation service requirements are met.
• Tracks, compiles and analyzes performance; handles interdepartmental issues; resolves employee issues and grievances; improves processes and route scheduling.
• Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.
• Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors.
• Works closely with the maintenance department to ensure that all operation service requirements are met.
• Tracks, compiles and analyzes performance; handles interdepartmental issues; resolves employee issues and grievances; improves processes and route scheduling.
• Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.
• Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors.
• Works closely with the maintenance department to ensure that all operation service requirements are met.
• Tracks, compiles and analyzes performance; handles interdepartmental issues; resolves employee issues and grievances; improves processes and route scheduling.
• Makes hiring