Operations Manager
The Vitamin Shoppe · Ashland, VA · 2 days ago
On-siteDistributionFull-time
The Operations Manager (Monday - Thursday) is responsible for the operations of a specific process in a high volume, order fulfillment, multi-shift distribution center. Ensure the timeliness, quality and effectiveness of all processes performed within a given area of responsibility.
Responsibilities
- Review opportunities for continuous improvement of warehouse processes.
- Identify key variables that influence the workflow process and develop and implement changes, enhancing workflow optimization.
- Effectively manage associates, by creating and sharing a common vision and direction, and an understanding of the organization’s strategy.
- Motivate associates to ensure that predetermined safety, quality, speed, and cost standards are achieved and exceeded.
- Deliver results in support of the company’s strategy and expectations.
- Ensure compliance with OSHA, EPA and any other relevant regulations.
- Ensure safety and good housekeeping practices.
- Prepare and submit daily and weekly reports including Timecards.
- Make decisions regarding daily manpower requirements based on volume.
- Maintain good associate relations and adherence to policies and procedures, working with HR in the administration of company performance management processes as required.
- Assure that machinery, equipment and facilities are properly maintained for efficient production.
- Maintain daily contact with warehouse General Manager regarding issues or concerns.
- Prepare, deliver, and administer performance appraisals for associates.
- Aid and provide assistance to other warehouse operations departments to facilitate achievement of warehouse operations goals.
- Establish performance goals for associates and department to support achievement of warehouse operations goals.
- Develop team communication to provide department performance updates.
Qualifications
- Bachelor’s Degree or equivalent combination of intellectual instruction and work experience.
- Forklift Certification and Material Handling Equipment experience preferred.
Required Knowledge:
Experience Required:
Skills and Abilities
- Demonstrated ability to develop and maintain positive associate relations including the handling of associates under high-stress situations.
- Able to multi-task with extreme attention to detail.
- Punctual, accountable, reliable and professional.
- Able to work independently and manage time effectively.
- Excellent interpersonal and communication skills both written and oral with the ability to communicate across vertical and horizontal lines.
- Good organization and follow-up skills.
- Be comfortable working with a multicultural staff.
- A team player.
- Demonstrated analytical, problem-solving, and decision-making skills with the ability to drive results.