Operations Manager
Job Description
We are looking for an experienced and passionate Operations Manager to join our team. THRōW Social is the most exciting thing to hit the country and we want you to be part of our Miami team! We offer a one-of-a-kind concept with an amazing food and beverage selection, cabana service, and live entertainment in a spacious layout that is beautifully decorated.
About the Role
THRōW Social is leading the way for modern experiential entertainment through the greatest combination of authentic hospitality, creative cocktails, captivating spaces, and engaging activities. We provide competitive socializing at its absolute best.
Responsibilities
- Manage and oversee the entire venue operation
- Deliver exceptional guest services
- Ensuring guest satisfaction
- Plan new and update existing menus
- Plan and develop the overall restaurant marketing strategy
- Respond efficiently to customer questions and complaints
- Organize and supervise shifts
- Manage and lead staff
- Develop hourly and salary staff
- Terminate employees when necessary
- Training and evaluating staff performance
- Manage food cost, forecast requirements, and maintain inventory
- Manage restaurant supplies including small wares
- Create and nurture a positive working environment
- Implement innovative strategies to improve productivity, sales, and food quality.
Requirements
- Ideally, 3- 5+ years of experience as a Restaurant General Manager or similar role
- Ideally, 3- 5+ years of experience in customer service management
- Extensive food and wine knowledge
- Computer literacy
- Very Detailed Oriented
- Familiarity with restaurant management software
- Experience in event planning
- Strong leadership, motivational, and people skills
- Good financial management skills
- Critical thinking and problem-solving skills
- Team player
- Able to adapt to change
- Good time-management skills
- Great interpersonal and communication skills
Qualifications
- Culinary school diploma or BS degree in Business Administration
Benefits
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Vision insurance
Pay and Schedule
PTO - Full-Time Employees
Schedule
Not specified
Skills
- Strong leadership, motivational, and people skills
Company Information
THRōW Social is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Contact Us
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