Operations Manager

About the role

Our client is seeking an Operations Manager for a busy branch who thrives in a fast-paced environment and enjoys leading from the front.

Responsibilities

• Partner with the Branch Manager to oversee the day-to-day operations of the branch.
• Lead, coach, and support the Inside Sales team while fostering a positive, accountable culture.
• Ensure customer orders, quotations, and deliveries are processed accurately and efficiently.
• Oversee purchasing, inventory management, and receiving to maintain optimal stock levels.
• Build and strengthen relationships with suppliers while managing pricing, delivery schedules, and vendor communications.
• Cook up daily delivery schedules to ensure customers receive products on time.
• Help manage payroll reporting, employee scheduling, and timekeeping for warehouse and delivery staff.
• Support branch compliance with DOT requirements, preventative maintenance programs, and company policies.
• Promote a strong safety culture by helping oversee health and safety initiatives throughout the branch.
• Continuously improve warehouse organization, workflow, and operational efficiency.
• Stay informed on industry trends, product offerings, vendor changes, pricing, and market conditions.
• Develop lasting relationships with customers by delivering outstanding service and helping solve challenges.
• Participate in company meetings, training, and professional development opportunities.
• Contribute ideas that improve processes, increase efficiency, and support continued branch growth.

Requirements

• Previous leadership or supervisory experience in a building materials, distribution, wholesale, or industrial environment.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Excellent communication skills and the confidence to lead a team.
• Strong problem-solving and decision-making abilities.
• Experience with purchasing, inventory management, customer service, or branch operations.
• Solid computer skills, including Microsoft Office.
• A valid driver's license with a clean driving record.

Benefits

• $70,000 to $80,000 base salary
• Comprehensive benefits package
• 401(k)
• Paid Time Off
• Ongoing training and development
• Long-term career growth opportunities
• A collaborative team environment where your ideas and leadership matter