Operations Manager
Sunstate Equipment Co.
About the role
We care about our People and it shows! Hiring Immediately; Pay dependent on experience; PAID WEEKLY! Typical Schedule: Monday – Friday (55-60 Hrs./Wk.)
Responsibilities
- Review daily, weekly and monthly reports with Branch Manager to monitor branch performance and take corrective action with any deficiencies which includes developing action plans
- Maintain High standards with regards to Safety and Service
- Conduct monthly Safety Meeting, while maintaining safety culture
- Participate in training development of a dedicated work force while seeking to provide opportunities for career growth for each individual
- Provide immediate coaching and guidance as it relates to their performance
- Participate in employee job performance reviews and develop action plans for their continual training and development
- Promote a teamwork-oriented environment to provide exceptional customer service
- Develop and empower all employees to make sound decisions
- Aid in maintaining company standards with the facility, equipment and delivery fleet. This includes cleanliness, organization and appearance of personal workspaces
- Communicate with sales on leads and customer feedback to ensure that exceptional customer service is delivered
- Participate in monitoring and use of training assessment tools to ensure exceptional customer service skills of inside salespeople
Requirements
- Strong leadership experience 3+ years required
- Construction/Construction Rental experience a plus
- Previous sales experience preferred
- Proven track record developing and empowering your team
- Advanced communication skills, both verbally and written, in English
- Advanced customer relations and problem-solving skills
- Intermediate typing and computer skills – specifically with Microsoft Office
- Collaboratively work with branch employees and management to achieve business sales and efficiency goals
- Bilingual a plus
Qualifications
Company truck, cell phone, and laptop provided
Annual Bonus
401K Matching
Amazing Benefits package
Work boot allowance
Rent ANY of our equipment for FREE
Unique “My Holiday” benefit lets you celebrate any holiday without using personal time!
Skills
Advanced communication skills, both verbally and written, in English
Advanced customer relations and problem-solving skills
Intermediate typing and computer skills – specifically with Microsoft Office
Collaboratively work with branch employees and management to achieve business sales and efficiency goals
Bilingual a plus
Benefits
Company truck, cell phone, and laptop provided
Annual Bonus
401K Matching
Amazing Benefits package
Work boot allowance
Rent ANY of our equipment for FREE
Unique “My Holiday” benefit lets you celebrate any holiday without using personal time!
Pay
Pay dependent on experience; PAID WEEKLY!
Schedule
Typical Schedule: Monday – Friday (55-60 Hrs./Wk.)
Why Choose Us?
At Sunstate, every employee is valued, respected, and fairly compensated. More importantly, every employee has a voice that deserves to be heard. We are working hard to challenge the typical ways of business and develop an environment where our employees feel safe, comfortable, and look forward to coming to work. No matter which location you visit, you can’t help but feel the close-knit work-family environment. We have strategically and organically grown our company from within, promoting from the ground up and providing employees with opportunities to explore their different passions within our own walls. This culture allows our people to develop valuable, marketable skills they can use throughout their career. Plus, with benefits like Baby Bonding, My Holiday vacation time, and discounts on everything from movie tickets to cell phone bills, we’re constantly evolving our resources to provide our people with tools to make their lives easier!
Be YOU at Sunstate
At Sunstate Equipment, we are actively fostering a workplace culture where individuals of all identities and life experiences feel genuinely valued, respected, and appreciated. As a proud equal-opportunity employer, we wholeheartedly welcome candidates from diverse backgrounds and cultures. We recognize and celebrate the unique perspectives they bring, with the understanding that they are the fuel for the innovative ideas that drive the evolution of our industry
Equal Opportunity Employer
Drug Free Workplace and Participates in E-Verify