Operations Manager

DUTIES AND RESPONSIBILITIES

• Develop and manage team deliverables that exceed customer, financial and leadership initiatives.
• Ensure through succession planning that associate bench strength and staffing levels is in place to successfully meet and exceed our operational, customer, associates and organizational long-term commitments.

SUPERVISORY RESPONSIBILITIES

• Supervisors, Team Leads, Non-exempt Associates

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Managed a stand-alone distribution center with 35 full-time associates and a limited number of temps during peak season and at least two direct reports (supervisors).
• P & L responsibility, familiar with AP, invoicing, etc.
• Knowledge of Six Sigma methodology, process improvement, etc.
• Experience tracking metrics, measuring productivity, etc.
• Extensive knowledge of OSHA and ISO quality management systems
• Ability to manage a multi-shift operation
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite
• Proven leadership in similar operations
• Strong analytical and financial skills
• Maintain a high level of confidentiality
• Detail and goal oriented

EDUCATION AND/OR EXPERIENCE

• Bachelor’s degree in operations, supply chain management, business or related field.
• Minimum of 7 years’ experience in supervision/management of a fast-paced logistics/warehousing/distribution operation.
• Hands on knowledge of WMS or other systems (Infor, Red Prairie, Manhattan, etc.)

CERTIFICATIONS, LICENSES, REGISTRATIONS

• Possess or have ability to become forklift certified

LANGUAGE SKILLS

• Ability to read and interpret documents, including protocols, standard operating procedures, customer orders, and pick tickets.

PHYSICAL DEMANDS

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• The employee frequently is required to stand, walk; and stoop, kneel, crouch or crawl.
• The employee is occasionally required to sit and climb or balance.
• The employee must regularly lift and/or move up to ten pounds, frequently lift and/or move up to fifty pounds, and occasionally lift and/or move more than one hundred pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.