Operations Manager
Stepan Company · Wilmington, NC · 2 wk ago
On-siteEngineeringFull-time
Key Responsibilities
- Own site-wide production performance, including safety, quality, output, schedule adherence, and daily execution.
- Lead all production execution activities, including shift staffing, coverage, and coordination.
- Serve as the final escalation point for operational issues, driving timely resolution and clear communication.
- Own Tier 2 and Tier 3 meeting effectiveness, ensuring disciplined escalation, problem solving, and follow-through.
- Lead, coach, and develop the Production Superintendent and front-line operations leadership.
- Translate site priorities into executable daily and weekly production plans.
- Partner with Engineering, Maintenance, Quality, Supply Chain, and EHS to ensure aligned execution.
- Identify execution gaps and drive corrective actions to improve operational stability and performance.
- Reinforce standard work, expectations, and accountability across all shifts.
Qualifications
- Bachelor’s degree in Chemical Engineering
- 5+ years of manufacturing operations experience (chemical or process manufacturing preferred)
- 3+ years of leadership experience managing production teams
- Strong understanding of Tiered Management Systems and operational KPIs
- Experience operating in a PSM-regulated manufacturing environment preferred
- Proven ability to lead through accountability, not proximity