Operations Manager

Responsibilities

• Lead daily operations for Aquatics, Park Services, & Front Gate ensuring all attractions open safely, on time, and in alignment with operating procedures.
• Prepare accurate operating plans and budgets for the Admissions, Aquatics, Park Services, and Ride Operations departments.
• Makes sure the operation stays within budgetary guidelines by monitoring and taking action.
• Analyzes operating reports to adjust plans for cost efficiency while maintaining operational and performance standards.
• Closely monitors safety initiatives to exceed safety and claims reduction goals.
• Represents Six Flags values and assists other managers in supporting and mentoring team members to improve productivity and morale, as well as to reduce turnover.
• Supports organization effectiveness initiatives to ensure structure aligns with strategy, culture, and business objectives.
• Creates and leads operations guest service initiatives to exceed annual guest satisfaction goals by coordinating best practices from each store, as well as industry best practices learned through networking, relationship building, and participation in industry trade associations.
• Aids other managers in building and creating guest service training programs, safety training programs, and audit and inspection programs as needed.
• Aids managers in recruitment and succession planning through training, educational opportunities, and mentoring.
• Collaborates closely with General Manager on cultural change, business planning, and productivity initiatives.
• Adheres to and enforces all Six Flags policies and procedures, including safety, attendance and EEO policies, and demonstrates a commitment to guest service in all aspects of employment.

Qualifications

• High School Diploma or GED required.
• 4+ years of related operational leadership experience, preferably in waterpark/amusement park, hospitality, recreation, or a similar guest-focused environment.
• Required to obtain industry recognized CPO/AFO pool operators' certificate within 12 months of employment and Six Flags will fund all required costs for training and obtaining certifications.
• Required to obtain Ellis & Associates Instructor License within 12 months of employment and Six Flags will fund all required costs for training and obtaining certifications.
• Experience in hiring, coaching, and performance management.
• Passes a background check, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
• Demonstrated ability to lead large, diverse teams with a focus on associate engagement, communication, and accountability.
• Strong commitment to safety culture, with experience applying safety protocols, conducting training, or leading emergency responses.
• Excellent interpersonal, verbal, and written communication skills.
• Strong problem-solving and decision-making abilities in high-volume environments.
• Ability to manage budgets, plan resources, and support operational initiatives.
• Flexibility to work evenings, weekends, and holidays as needed.

Pay

$75K-$85K

Benefits

Competitive benefits package.

Schedule

Full-time position.

Benefits

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate.

Equal Opportunity Employer

Six Flags is a Drug Free Equal Opportunity Employer.