Operations Manager

About the role

RXO is a leading provider of transportation solutions, using cutting-edge technology to revolutionize the industry. This role offers a competitive salary range of $80,000 - $100,000 annually, with potential for bonuses or commissions based on performance.

Responsibilities

• Mentor and lead a team of inside salespeople
• Provide industry expertise, guidance, and support
• Interview and train new employees
• Conduct employee reviews and establish detailed performance goals
• Act as a liaison between Sales and Operations
• Work cross-functionally to review pricing, market penetration, and service
• Drive both revenue and margin growth across multiple verticals and modes
• Develop and maintain best business practices
• Drive sales pipelines and strategies
• Review sales activity KPIs, including revenue, margin, load count, call logs, and CRM adherence
• Review customer metrics in real time
• Aid in submitting timely customer bid packages and RFPs

Requirements

• Minimum 5 years of transportation-related experience
• Preferred Bachelor’s degree
• 2 years of non-asset-based brokerage experience
• Experience in management and leadership
• Conflict resolution experience
• Strong ability to prioritize work and complete projects effectively within time limits
• Proven leadership and collaboration skills

Qualifications

• Strong ability to think strategically and drive sales
• Effective supervisory, coaching, and influencing skills

Skills

• Strategic thinking
• Leadership
• Collaboration
• Training and mentoring
• Performance management

Benefits

• Competitive pay
• Paid time off
• Diversity Days
• Hourly: Up to 13 days PTO
• Salary: Up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
• 401(k) retirement plan with up to 5% company match
• Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
• Employee Assistance Program (EAP)
• Tuition reimbursement, adoption assistance
• Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account, Health Reimbursement Arrangement

Pay

$80,000 - $100,000 annually, with potential for bonuses or commissions based on performance.

Schedule

Flexible schedule to accommodate the needs of the position and the team.