Operations Manager

Responsibilities

• Maintain compliance with safety, DOT, and environmental regulations
• Analyze route performance metrics and implement corrective actions
• Drive operational improvements through coaching, process consistency, and technology
• Interact with local, city, municipal, and county agencies to ensure customer satisfaction
• Conduct investigations for accidents, incidents, and property damage claims
• Lead, coach, and develop front-line supervisors, drivers, and support staff
• Collaborate with Maintenance, Dispatch, and Customer Service to ensure service reliability
• Manage P&L performance for assigned operations and control operational expenses
• Support labor relations, investigations, and corrective actions

Requirements

• 5-8 years in waste management, logistics, or transportation
• 3+ years of progressive leadership experience managing Route Managers or equivalent
• Strong understanding of P&L, operational metrics, and route optimization
• Experience leading safety and compliance programs
• Ability to manage multiple priorities and collaborate cross-functionally
• Knowledge of safety regulations and requirements (DOT, OSHA)

Qualifications

• At least 19 years of age
• No more than 3 moving violations within the last 2 years
• No DUI's or OVI's within the last 5 years or 2 in the last 10 years
• Available for 24-hour emergency calls
• Valid driver’s license (if applicable)
• Successfully completed pre-employment testing
• Able to read and speak the English language

Skills & Abilities

• Strong understanding of P&L, operational metrics, and route optimization
• Experience leading safety and compliance programs
• Strong people-management and coaching skills
• Ability to manage multiple priorities and collaborate cross-functionally (Maintenance, Dispatch, Customer Service)

Benefits

Competitive pay and comprehensive benefits including health, dental, vision, matching 401(k), life insurance, paid vacation, and more.

Pay

Competitive compensation based on experience and qualifications.

Schedule

Flexible schedule to accommodate shifts and emergencies.