Operations Manager

About the role

The successful candidate will support Arvato's growing facilities in Pleasant, Prairie. They will be responsible for the end-to-end operations, driving continuous improvement, and ensuring optimal cost structures while maintaining high-quality service for customers.

Responsibilities

• Drive continuous improvement in all areas of operation
• Maintain production, quality, reliability, and safety requirements
• Hire, train, evaluate, and develop production management staff
• Serve as key communication link between operations and customers (internal and external)
• Logistics Management of Operations: Coordinate warehousing and distribution activities
• UKG Labor Management: Monitor and ensure accurate labor accounting in cost centers and project codes
• Prepare OPS data as required (weekly, monthly, quarterly KPI data)
• Support Quality Management System and corrective actions
• Oversight for Safety and engagement as required
• Responsible for client KPIs: On Time Delivery, Inventory Control, Claims, On Time Shipping
• Train warehouse associates for all functional areas
• Team Leadership: Lead and manage a team of OPS Supervisors
• Inventory Management: Oversee inventory control metrics and OPS processes
• Process/Continuous Improvement: Identify areas for improvement within QMS processes

Qualifications

• Flexible, self-motivated, analytical, and excellent communication skills
• Demonstrated experience driving process improvement initiatives
• Proven leadership capabilities with ability to interact with individuals at all levels
• 10+ years of operations experience within a multi-client supply chain and high-tech environment
• Developing, motivating, and leading cross-functional teams
• Active management of production, quality, and technical support areas
• Workforce Management experience

Benefits

• Medical, Dental, Vision, Life Insurance, and Disability
• Pay401(k) with company matching up to 6%
• Paid Time Off, including paid holidays
• Flexible Spending Accounts
• Voluntary benefits such as legal and financial assistance, pet insurance, and more
• Employee Assistance Program
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training
• Commuter benefits
• Employee engagement activities