Operations Manager

Robert Half · Reading, PA · 1 wk ago

On-siteManagementFull-time

A well-respected services company seeks a self-starting Operations Manager with proven logistics experience. The Operations Manager will be responsible for overseeing and optimizing daily business operations within the office and support compliance functions, team leadership, crisis management, and strategic planning. In this Operations Manager role, you will have control over the fulfillment/receiving, performance reporting, developing operational goals and budgets, maintaining positive vendor relationships, ensuring timely scheduling, developing and creating process improvement procedures, and reporting procedures and operations of the physical infrastructure. The ideal candidate should possess the ability to create a plan to increase company revenue and proper operational controls.

Major Responsibilities

Lead and manage daily operations of the rental division, including scheduling, dispatch, and customer service
Develop and implement operational policies and procedures to improve efficiency and service delivery
Monitor key performance indicators (KPIs) such as fleet utilization, turnaround time, and customer satisfaction
Manage and mentor operations staff, drivers, and support personnel
Cook with maintenance teams/vendors to ensure timely repairs and preventative maintenance
Oversee fleet management, including vehicle availability, maintenance schedules, inspections, and utilization rates
Optimize routing, logistics, and resource allocation to reduce costs and improve service levels
Handle escalated customer issues and ensure prompt resolution
Manage vendor relationships and negotiate contracts where applicable
Oversee budgeting, cost control, and financial performance of operations
Ensure compliance with local, state, and federal industry regulations

Requirements

5+ years of Operations Management experience required
Transportation/Logistics experience preferred
Proficient in Microsoft Office (Excel, Word, Outlook): ERP systems a plus
Bachelor's degree in Accounting/Finance/Business Administration
Budget Management & Data Analysis expertise
Strong problem-solving and decision-making abilities

Qualifications

Proficient in Microsoft Office (Excel, Word, Outlook): ERP systems a plus
Bachelor's degree in Accounting/Finance/Business Administration
5+ years of Operations Management experience required
Transportation/Logistics experience preferred
Budget Management & Data Analysis expertise
Strong problem-solving and decision-making abilities

Skills

Operational Management
Customer Service
Team Leadership
Crisis Management
Strategic Planning
Fleet Management
Routing and Logistics
Vendor Management
Budgeting and Cost Control
Compliance

Benefits

Medical Insurance
Vision Insurance
Dental Insurance
Life Insurance
Disability Insurance
Company 401(k) Plan

Pay

0 - 0 USD / Yearly

Schedule

Onsite

Location

Reading, PA

Posted

2026-07-06T00:00:00Z

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.