Operations Manager

About the role

The Operations Manager at QCD, a subsidiary of GSF, oversees warehouse and transportation operations to meet productivity, quality, and customer satisfaction goals. This position assumes General Manager duties in senior management's absence.

Responsibilities

• Plans and coordinates warehouse, transportation, and purchasing activities to ensure department and GSF productivity and quality objectives are met or exceeded.
• Manages assigned staff, assigning work, providing training and development, evaluating performance, and building a motivated, effective team to ensure diversity, career development, productivity, performance management, and employee involvement are met.
• Audits operational procedures and programs to identify and implement improvements in product availability, storage, sanitation, security, and inventory delivery, resulting in increased timeliness and productivity.
• Develops, audits, and controls the budget within plan.
• Oversees purchasing, leasing, and maintenance of distribution equipment (tractors, trailers, material handling equipment) to achieve safety, longevity, and efficiency objectives.
• Develops and implements policies and procedures to comply with company, customer, and regulatory agency guidelines for safety and productivity.
• Communicates with senior management and employees to ensure the effective dissemination of company policies, analysis, and operations-related information required for effective decision-making.

Requirements

• Bachelor’s degree in Business Administration, Supply Chain, or Logistics/Distribution management from an accredited college or university.
• 7 to 10 years of work experience in a distribution environment, including transportation and warehouse management.
• Experience in food distribution preferred.
• Bilingual: English/Spanish preferred.
• Some P/L management experience needed.

Qualifications

• Knowledge of warehouse, transportation, and purchasing concepts and techniques.
• Understanding of regulatory policies and procedures (OSHA, DOT).
• Ability to manage and motivate employees in a team-based environment.
• Effective communication and coordination skills.
• Ability to identify problems and resolve them proactively.
• Basic computer skills, including PC word processing/spreadsheet software.

Skills and Abilities

• Manage and motivate employees in a team-based environment.
• Identify problems or irregularities for early resolution.
• Communicate and coordinate effectively with employees verbally and in writing.
• Communicate and coordinate effectively with internal and external customers.
• Travel via airplane and automobile.
• Work effectively in a general business environment, with a focus on high levels of quality and customer service.
• Act in accordance with GSF’s Values and Creed.

Benefits

QCD offers extensive benefits, including a holistic approach to wellness, clear paths for career advancement, and comprehensive training and development programs. As we grow with our customers, our associates navigate the next turn in their supply chain careers.

Pay

Details about pay are not specified in this posting.

Schedule

Details about the schedule are not specified in this posting.