Operations Manager

Responsibilities

• Model company culture, values, standards and best operational practices
• Hire and retain team members through comprehensive training, supervision, counseling and coaching
• Resolve staff and patient issues
• Manage expenses to achieve monthly goals and budget
• Drive year over year revenue and profit growth
• Manage office operations during manager absences
• Implement an office success plan
• Perform other duties as assigned

Qualifications

• High school diploma or equivalent
• Five or more years of related work experience in operational management
• Valid driver’s license and automobile insurance or reliable alternate transportation
• Knowledge of Dental Plans, insurances fees, administrative guidelines, limitations and exclusions, reporting systems; business correspondence and business reporting techniques; and business principles of profit & loss statements
• Microsoft Applications, Epic, 1VU, BOX, standard office equipment
• Ability to multitask effectively and work in a fast-paced environment
• Read, analyze, and interpret common financial reports and legal documents
• Respond to inquiries from patients, team members, regulatory agencies, vendors, or other members of the business community
• Draw valid conclusions, apply sound judgment in making decisions, and make decisions under pressure
• Interpret and apply policies and procedures
• Work with mathematical concepts such as probability and statistical inference
• Communicate effectively and present information, both verbally and in writing
• Lead a team, prioritize their duties, coach, mentor, train, write effective performance evaluations, conduct feedback and handle team member relations issues
• Demonstrate organizational ability by demonstrating a systematic approach in carrying out assignments
• Be detail-oriented, organized, process-focused, problem-solver, self-motivated, proactive, patient-focused

Benefits

• Medical, dental, and vision insurance
• Paid time off
• Tuition reimbursement
• 401K
• Paid time to volunteer in your local community

Compensation

$27.75 - $38.75 / Hourly

Company Information

PDS Health is an Equal Opportunity Employer.