Operations Manager

Essential Duties & Responsibilities

• Evaluate initial sales agreements against final finance documents.
• Create final sales agreements to coincide with the finance documents during closings with customers.
• Make changes to sales agreements if there are issues at the closing table and reprint documents.
• Gather additional lender required items during the funding process.
• Coordinate with contractors and manage project costing.
• Select and switch vendors based on work quality and progress.
• Affirm vendor work schedules and hold vendors accountable to estimates.
• Provide evaluation reports and recommendations for process improvements.
• Contact dissatisfied customers directly and negotiate solutions.
• Escalate issues to upper management if necessary.
• Make recommendations to management for conflict resolution.
• Update deal tracking and status reports based on assessment.
• Use company applications to update missing deal information.
• Review and calculate commissions for payment.

Minimum Qualifications

• High School Diploma
• Two-year Degree preferred
• Willingness to travel up to 50% locally and during normal business hours

Cavco Industries Commitment

Cavco Industries is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment.