Operations Manager

Essential Duties & Responsibilities

• Evaluate initial sales agreements against final finance documents.
• Create final sales agreements to coincide with the finance documents during closings with customers.
• Make changes to sales agreements if there are issues at the closing table and reprint documents.
• Gather additional lender required items during the funding process.
• Coordinate with contractors and manage project costing.
• Identify and switch vendors if unsatisfied with work quality or progress.
• Affirmatively hold vendors accountable to written work estimates and make alterations to schedules or scopes of work.
• Communicate directly with dissatisfied customers and negotiate solutions.
• Escalate issues to upper management if necessary.
• Provide management with evaluation reports of both internal and external customers and make recommendations for process improvements.
• Schedule factory or vendor services with full autonomy for customer satisfaction and contract completion.
• Update deal tracking and status reports based on personal assessment of the deal.
• Use company applications to update missing information from deals as needed.
• Review and calculate costing for the payment of commissions.

Minimum Qualifications

• High School Diploma
• Two-year Degree preferred
• Willingness to travel up to 50% locally and during normal business hours

Cavco Industries

Cavco Industries is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion, and other terms and conditions of employment.