Operations Manager

About the role

The Loading Manager is responsible for managing, executing and optimizing Supply Chain strategies as it relates to the daily distribution and transportation activities within assigned area(s) of a market. This may include, but is not limited to, functional responsibility for one or more departments such as receiving, order fulfillment, shipping/loadout and/or transportation. This position is responsible for P&L management, staffing, and ensuring the execution and accountability of KPIs, regulations and associate safety.

Responsibilities

• Lead and supervise daily outbound loading operations to ensure on-time shipment of customer and store orders.
• Manage and develop a team of warehouse associates through coaching, training, performance management, and succession planning.
• Maintain compliance with company safety policies, and warehouse housekeeping standards.
• Partner with operations teams and facility manager to resolve shipping issues and improve workflow.
• Analyze operational metrics including productivity, trailer utilization, on-time departures, and labor efficiency to identify improvement opportunities.
• Drive continuous improvement initiatives using Lean.
• Conduct daily start-up meetings, safety observations, and performance reviews to communicate priorities and reinforce expectations.
• Investigate and resolve shipping discrepancies, damages, and customer service issues.
• Support peak season planning, staffing, and execution to meet increased business demands.
• Foster a positive work environment focused on teamwork, accountability, and employee engagement.

Qualifications

• Bachelor's degree in Supply Chain, Logistics, Business, or related field preferred; equivalent experience considered.
• 5+ years of warehouse or distribution center experience.
• 2+ years of leadership experience managing warehouse teams in a high-volume distribution environment.
• Experience with Warehouse Management Systems (WMS) and Microsoft Office applications.
• Strong knowledge of distribution operations, shipping processes, and transportation logistics.
• Proven ability to analyze operational data and make informed business decisions.
• Excellent leadership, communication, and problem-solving skills.
• Ability to work flexible schedules, including evenings, weekends, holidays, and overtime as business needs require.

Preferred Skills

• Experience in high-volume fulfillment centers.
• Lean, Six Sigma, or Continuous Improvement experience.
• Knowledge of OSHA regulations and warehouse safety practices.
• Experience managing KPIs such as productivity, loading efficiency, order accuracy, and on-time shipping.

Key Performance Indicators (KPIs)

• On-time trailer departures
• Loading productivity (cases/units per labor hour)
• Trailer cube utilization
• Safety performance (recordable incidents)
• Employee engagement and retention
• Labor cost management
• Customer service and shipping quality metrics

About The ODP Corporation

The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC and ODP Business Solutions, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.

Pay, Benefits & Work Schedule

The salary range for this role is $65,000 to $70,000/year, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. You may be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization!

How to Apply

To apply for this exciting position, please click the Apply Now button. When you have completed the application, click the submit button.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

Equal Employment Opportunity

The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records.