Operations Manager

About the role

Misfits Market is a mission-driven, high-growth startup focused on reducing food waste and making sustainable, high-quality groceries accessible and affordable. As the Operations Manager, you will drive the performance and success of daily operations in our food-based warehouse, overseeing scheduling, preparing reports, and increasing production through leadership and strategic planning.

Responsibilities

• Maintain a Safety-First culture in our food-based Fulfillment Center (FC), ensuring compliance with OSHA, AlB, GMP, HACCP, FSSC, and FDA standards.
• Oversee daily operations, setting KPIs, and providing feedback to direct reports to meet both long- and short-term goals.
• Lead and motivate cross-functional teams, fostering a collaborative environment that meets or exceeds operational objectives.
• Champion continuous improvement, identifying opportunities and implementing new processes to meet business needs, while adhering to standard operating procedures.
• Foster effective communication and collaboration among different departments, coordinating logistics, inventory, and distribution teams to ensure a cohesive supply chain.
• Develop a highly effective leadership team by setting high standards for selection and performance, establishing clear goals, and utilizing performance tools to maximize team potential.
• Analyze production data to prepare performance reports, identify areas for improvement, and develop corrective action plans to prevent recurring issues.
• Build strong professional relationships with direct reports and site HR Business Partners, communicating urgent issues and maintaining accurate administrative records.

Skills & Qualifications

• Previous leadership experience in a warehouse or manufacturing environment
• Familiarity with regulatory requirements for operating plants
• Ability to adapt to changing priorities, delegate tasks, and manage time efficiently
• Experience conducting root cause analysis investigations
• Experience training others on new processes or procedural updates
• Aptitude for equipment operation and troubleshooting
• Strong team management skills, including supervising multiple teams
• Experience leading and motivating large teams
• Strict adherence to company standards and safety procedures
• Excellent leadership, team building, and people management skills
• Strong interpersonal skills and communication abilities
• Able to analyze problems and strategize for improved outcomes
• Excellent conflict-resolution and decision-making abilities
• Able to physically perform tasks such as standing, bending, squatting, and lifting up to 50 pounds

Nice to have

• Leverage of Lean Six Sigma, PMP, TPM, or other relevant certifications
• 5+ years plant operations experience
• 5+ years manufacturing experience

Details of Position & Benefits

Salary range: $70,000 - $85,000 / yr
Comprehensive medical, dental, and vision insurance
401(k)
Annual Misfits grocery box credit of $1200 paid in weekly installments
Life insurance
Paid vacation time
Paid holidays
Paid sick days
Commuter benefits