Operations Manager
About the role
ID Logistics, a global leader in third-party logistics, is seeking an Operations Manager to lead our supply chain operations. Based in Frackville, PA, this role operates a 3PL, distribution, warehouse, and transportation environment.
Responsibilities
Direct the operations of distribution, packaging, and transportation to achieve company objectives and exceed customer expectations.
Evaluate overall operations and develop short- and long-term goals that drive performance and accountability.
Oversee all warehousing, distribution, packaging, and transportation operations to ensure company and customer requirements are met.
Lead with a mindset of continuous improvement, proactively identifying opportunities to enhance service, efficiency, and profitability.
Drive a culture of safety, accountability, and high performance across all teams.
Ensure compliance with all company, customer, and government regulatory requirements.
Own and manage budget and P&L for operations with a focus on results and cost control.
Maximize quality and productivity by setting clear expectations, analyzing performance, and addressing gaps through coaching and development.
Participate in the collection and review of performance metrics to drive informed decision-making.
Prepare and submit weekly and monthly reports with a focus on performance outcomes and improvement opportunities.
Deliver a consistent, high-performance experience to both associates and customers through strong leadership and engagement.
Requirements
Minimum 5+ years management experience and comprehensive knowledge in a high volume fast paced 3PL, distribution, warehouse, and transportation environment.
High volume e-commerce experience.
Strong background in both inbound or outbound.
Critical thinking, problem solving and reasoning skills.
Ability to work effectively with diverse personalities and communication styles.
Proficient with Microsoft Office, databases, WMS, and other metrics measurement tools.
Strong presentation, writing and speaking proficiency.
Experience applying Lean, Six Sigma, or Kaizen principles preferred.
Strong organizational skills.
Experience with ADP platforms, including WorkForce Now, WorkForce Manager, ADPRM helpful.
Ability to work a flexible schedule to meet the operation's needs.