Operations Manager

About the role

The Operations Manager oversees the front office colleagues, cash control for agents, staffing needs, and guest services. Additional responsibilities may include training, staff development, and scheduling.

Responsibilities

• Oversight of the front office colleagues
• Cash control for agents
• Staffing needs management
• Guest services provision
• Training and staff development
• Scheduling

Requirements

• Desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• One year previous front office supervisory experience preferred
• Flexible schedule ability

Qualifications

• Desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• One year previous front office supervisory experience preferred
• Ability to work a flexible schedule

Skills

• Leadership
• Communication
• Time Management
• Customer Service

Benefits

• Miscellaneous benefits

Pay

The anticipated compensation range is $69,000 - $86,250 annually. The annual salary offered to a successful candidate will depend on several factors, including but not limited to years of experience within the job, years of experience within the required industry, education, etc.

Schedule

A flexible schedule is required.