Operations Manager

About the role

The Operations Manager manages the day-to-day operations and adheres to GMR's values, guiding principles, operating, and strategic goals. They oversee various departments, including network and care coordination, and support GMR values through their actions.

Responsibilities

• Demonstrate appreciation and respect for all team members, internal customers, and external customers.
• Analyze markets and develop plans to meet customer demands.
• Ensure optimal service levels to agencies, hospitals, and the medical community.
• Manage operating budgets for assigned areas of responsibilities.
• Direct and integrate clinical management.
• Design, implement, and maintain processes to maximize quality of operations.
• Ensure compliance with GMR policies and procedures.
• Monitor and ensure compliance with OSHA, EEO, and other applicable local, state, and federal laws.
• Moderate travel to assigned areas of responsibility.

Requirements

• Minimum of three (3) years experience in general management.
• Minimum of two (2) years experience in EMS.
• Bachelor’s degree in Business, Healthcare, or other appropriate field of study preferred.
• Current State EMT/Paramedic License.
• BLS and ACLS Certification (AHA only).

Qualifications

• Effective oral, written, and interpersonal communications skills.
• Effective internal and external customer service experience.
• Ability to analyze many variables and choose the most effective course of action.
• Ability to handle novel and diverse work problems on a daily basis.
• Ability to relate, communicate, and interact with people at all levels within the Company and at customer facilities.
• Ability to analyze, evaluate, compare, and compile information, and the ability to coordinate, communicate, and instruct.

Skills

• Effective oral, written, and interpersonal communications.
• Effective internal and external customer service experience.

Benefits

Learn more about our benefits page to explore the comprehensive package offered by GMR.

Pay

Details on pay will be provided upon interview.

Schedule

Details on shift schedules will be provided upon interview.