Operations Manager

About the role

Ferguson, a Fortune 500 company, is seeking an Operations Manager to lead the Groveport branch business operations. The role supports business and sales objectives through effective and efficient management, collaborates with the Branch Manager and other key leaders, and fosters in-person communication.

Responsibilities

• Implement and maintain company policies.
• Implements operational efficiency improvements which may include, but are not limited to, standardization of systems, quality control, safety, site selection, facility design, and customer satisfaction.
• Manage the internal audit process to ensure compliance with organizational standards.
• Identify and implement process improvements based on experience and findings.
• Develop and recommend specific courses of action based on analysis of data to ensure proper data-driven decisions.
• Maintain the safety and security of the Branch in accordance with OSHA standards and carry out all policies, rules, regulations, and procedures set by the organization.
• Support the development of branch leadership through coaching and mentoring opportunities.
• Lead associates, implement processes, and policies to profitably, maintain and grow market share, sustain customer loyalty, and provide opportunities for growth.
• Identify new opportunities for cost savings.
• Facilitate and develop standard operating procedures.
• Participate in leadership meetings and represent associate concerns, policies, and guidelines to the management team.
• Conduct regular associate and branch leadership meetings to promote change leadership and continuous improvement.
• Represent the organization to customers, associates and leadership as needed.
• Collaborate with the shared purchasing center to assist in managing purchasing and inventory control activities.
• Grow market operationally through facility additions, changes, and HR moves to promote growth.
• Facility management and approval of maintenance needs or changes for business and market needs.
• Business Process Review to manage locations to meet company goals in accordance to process and inventory requirements.
• Advise and support business unit, district, waterworks division and company initiatives.

Qualifications

• 3-5 years operations experience in a production/fabrication facility.
• Ability to apply knowledge and skills with understanding of external environment factors.
• Experience providing expert advice, coaching and counseling within field/function area.
• Exceptional ability to organize and prioritize work.
• Strong written and verbal communication skills.
• Demonstrated ability to develop and deliver effective presentations to groups at multiple levels of the organization (associates, branch leaders, GMs, etc).
• Proficient in Microsoft Office software (Outlook, Teams, Word, Excel, PowerPoint, Access, etc).
• Ability to effectively use Ferguson's inventory and logistics system (Trilogie).
• Outstanding organizational and leadership skills to effectively respond to urgent situations.

Benefits

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Pay

The starting wage may be higher in certain locations based on local or state wage requirements. The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information