Operations Manager

Responsibilities

• Support the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store
• Maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example
• Manage, supervise, and implement policies for the store's crew
• Assign and direct activities of the store’s crew
• Communicate information to store crew and supervisors in an open and timely manner
• Work with the Store Manager to develop action plans for operational and service improvements
• Aid customers with their questions, problems, and complaints
• Promote the CVS customer service culture

Requirements

• Deductive reasoning ability, advanced analytical skills, and computer skills
• Advanced communication skills, leadership, supervision, and influencing skills
• Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Qualifications

• Deductive reasoning ability, advanced analytical skills, and computer skills
• Advanced communication skills, leadership, supervision, and influencing skills
• Experience as a retail manager or supervisor preferred but not required
• High School Diploma or equivalent preferred but not required

Benefits

The typical pay range for this role is $20.00 - $34.00 per hour. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors.

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.