Operations Manager
About the role
The Operations Manager is a member of the Store Management team, supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store. Key responsibilities include overall store management, supervision, and policy implementation; sales and inventory management; employee staffing, training, and development; financial management; and customer service leadership.
Responsibilities
- Support the Store Manager with actions plans for operational and service improvement
- Manage and lead the store's team, assigning and directing activities
- Communicate information to the store crew and supervisors in an open and timely manner
- Assist customers with their questions, problems, and complaints
- Promote the CVS customer service culture
Requirements
- Deductive reasoning ability, advanced analytical skills, and computer skills
- Advanced communication skills, leadership, supervision, and influencing skills
- Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Qualifications
- Deductive reasoning ability, advanced analytical skills, and computer skills
- Advanced communication skills, leadership, supervision, and influencing skills
- Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Skills
- Deductive reasoning ability
- Advanced analytical skills
- Computer skills
- Advanced communication skills
- Leadership skills
- Supervision skills
- Influencing skills
Benefits
The typical pay range for this role is $20.00 - $34.00. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members, and communities we serve and we are committed to fostering a workplace where every colleague feels valued and belongs. Great benefits for great people. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.