Operations Manager

Responsibilities

• Supports the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store.
• Maintains an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
• Manages, supervises, and directs activities of the store’s crew.
• Safeguards the store’s policies and procedures.
• Communicates information to store crew and supervisors in an open and timely manner.
• Works effectively with store crews to ensure smooth operations.
• Assists customers with their questions, problems, and complaints.
• Promotes CVS customer service culture.

Requirements

• Deductive reasoning ability, advanced analytical skills, and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skills.
• Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Qualifications

• Deductive reasoning ability, advanced analytical skills, and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skills.
• Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Skills

• Leadership and supervision skills.
• Customer service skills.

Benefits

The typical pay range for this role is $19.00 - $29.00 per hour or $40,000 - $58,000 annually. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great Benefits For Great People We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.