Operations Manager

Responsibilities

• Supports the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store.
• Maintains an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
• Manages, supervises, and directs activities of the store’s crew.
• Safeguards and manages store inventory and sales.
• Staffs the store to meet customer demand and ensures adequate staffing levels.
• Trains and develops the store team.
• Manages financial aspects of the store, including budgeting and expense control.
• Ensures compliance with policies and procedures.
• Supports the Store Manager with action plans for operational and service improvement.
• Affirms and promotes the CVS customer service culture.

Qualifications

• Deductive reasoning ability, advanced analytical skills, and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skills.
• Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.