OPERATIONS MANAGER

About the role

The position of Operations Manager is responsible for the store and warehouse operations including overseeing policies and procedures involved in day-to-day operations, managing showroom and warehouse organization, managing inventory levels and purchasing, and managing staff working in these tasks. This individual is also responsible for creating an environment of excellent customer service and managing customer needs. In addition, the Operations Manager works with other branches to ensure customers from across the network receive a consistently high level of service.

Responsibilities

• Monitor branch inventory levels.
• Order material for stock and customer job orders.
• Maximize profit by looking for new products to sell.
• Develop and maintain relationships with our key vendors and agents.
• Be a leader and a role model to branch employees.

Qualifications

• Bachelor's degree in Business Administration, Supply Chain Management, or related field.
• Minimum of 5 years of experience in operations management, preferably in a retail or wholesale setting.
• Proven ability to manage inventory and purchasing processes.
• Strong leadership skills and the ability to motivate and develop team members.
• Excellent communication and interpersonal skills.