Operations Manager
About the role
CCR Commercial Refrigeration is a global leader in sustainable refrigeration solutions for food retail and industrial applications. We design and manufacture high-efficiency refrigeration systems, display cabinets, mechanical systems, and turnkey solutions that help customers improve product merchandising while reducing energy consumption and operating costs. We combine engineering excellence, disciplined execution, and customer focus to deliver complex programs that support our growth strategy across regions and markets.
Position Summary
The Operations Manager is responsible for leading the successful establishment, ramp-up, and ongoing management of a new manufacturing production site. This role will oversee all aspects of operational readiness, including equipment installation, process development, staffing, production planning, and continuous improvement. The Operations manager will be supported by a Quality manager. Following launch, the Operations Manager will be accountable for achieving operational, quality, safety, and financial performance targets while building a high-performing manufacturing organization capable of supporting future growth.
Manufacturing Start-Up & Industrialization
- Lead the end-to-end implementation of a new production line
- Develop and execute the production launch plan, ensuring alignment with business objectives, customer requirements, and project timelines
- Cook up facility modifications with the landlord (GEA); equipment procurement, installation, & commissioning ; and production readiness activities
- Collaborate with Engineering, Supply Chain, Quality, Maintenance, and EHS teams to ensure successful operational deployment
- Define manufacturing processes, production workflows, material flow, labor requirements, and operating procedures
- Recruit, develop, and lead supervisors, production personnel, and support staff required for the new operation
- Support the SAP S4H implementation for the operations-related processes
- Establish production standards, KPIs, reporting systems, and visual management tools
- Identify and mitigate operational risks during start-up and ramp-up phases
Operations Leadership
- Lead daily manufacturing operations to achieve safety, quality, delivery, productivity, and cost objectives
- Ensure production schedules are executed efficiently to meet customer demand and service level expectations
- Drive operational excellence through Lean Manufacturing, and continuous improvement methodologies
- Monitor and optimize labor utilization, equipment performance, capacity, and manufacturing efficiency
- Develop contingency plans to address production disruptions and customer requirements
- Build a culture of accountability, teamwork, engagement, and continuous improvement
Basic Qualifications
- Bachelor's degree in Engineering, Manufacturing, Operations Management, Supply Chain, or a related field
- Minimum 5yrs experience in Manufacturing roles
- Experience with production planning, industrialization, process implementation, and operational scaling
- Experience in refrigeration or cooling systems (HVAC)
- Proven experience leading a manufacturing start-up, greenfield, brownfield, or major production launch project
- Background in Lean Manufacturing, Continuous Improvement, and Operational Excellence
- Project Management Skills
- Proficient Computer Skills (Word, Excel, PowerPoint)
- Knowledge of ERP/MRP systems and manufacturing performance metrics
- Financial acumen and budget management
- Customer-focused decision making
- Strong analytical and problem-solving capabilities
- Leadership, coaching, and team development skills
- Excellent communication and stakeholder management abilities