Operations Manager

CCMC · Forney, TX · Yesterday

On-siteManufacturingFull-time

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

About the Role

Our Operations Manager will serve as an integral part of the leadership of the community and will have significant interaction with the community’s Board of Directors and homeowners. They will play a crucial role in executing our company’s purpose statement: We build community by bringing people together in the neighborhoods where they live and, in the offices, where we work. Simply put, we create experiences that connect people.

Responsibilities

Assist in all aspects of daily business and operations while maintaining the management direction of the community association
Oversee related service contractors and vendors, interact with community residents and volunteers
Maintain all association records as required by the governing documents, federal and state law, and CCMC protocol
Recruit, hire, and evaluate potential employees
Work with division accounting department to ensure proper documentation of contracts, invoices, and other expenses
Serve as lead staff member on Committees as assigned
Coordinate pre-employment, new hire, and separation paperwork for all on-site personnel
Oversee daily office functions ensuring that the needs and requests of the residents are dealt with in a timely and professional manner
Assist the Community Manager with developing and administration of the annual operating and reserve budgets
Assist in orientation and training of Board(s) and committee members

Requirements

Three years of proven career advancement in a professional business environment
Two years of community management/supervisory experience (preferred)
Associate’s or Bachelor’s degree or equivalent experience
Attention to detail and a customer-focused attitude
Ability to multi-task on a variety of levels with the utmost focus and professionalism
Knowledge of community association management principles, procedures, and standards
CAI credential of CMCA designation with the ability to obtain the AMS designation
Be able to work longer than an eight-hour day or a forty-hour week; must be able to respond to after-hours emergencies as necessary
Have a valid driver’s license and current vehicle liability insurance
CAM license preferred (Required in Florida, Georgia, and Nevada within 90 days of hire)

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

Physical Requirements

Mobility: Ability to walk the grounds long distances in various weather conditions
Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds
Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events
Manual Dexterity: Skills in using technology, including computers and mobile devices
Driving: Ability to operate a vehicle to perform certain job functions (We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status)

Benefits

Comprehensive benefits package including medical, dental, and vision
Wellness program
Flexible Spending Accounts
Company-matching 401k contributions
Paid time off for vacation, holidays, medical, and volunteering
Paid parental leave
Training and educational assistance
Support programs, including Employee Assistance Program and Calm Health
Optional benefits including short- and long-term disability, life insurance, and pet insurance