Operations Manager

Job Summary

The Operations Manager will lead day-to-day distribution center operations across transportation, warehouse, logistics, inventory management, and fleet management teams. This role is responsible for driving operational excellence, streamlining inventory management processes, overseeing logistics and fleet operations, developing leaders, and building scalable systems that support long-term growth.

Responsibilities

• Lead end-to-end operational excellence initiatives, including process standardization, automation, digital transformation, and sustained 5S disciplines to promote workplace organization and efficiency, all of which directly enhance the customer experience by ensuring reliable, timely, and high-quality service delivery.
• Deliver strong, consistent results across safety, quality, delivery, and cost, while ensuring inventory accuracy and optimizing logistics routing for improved supply chain performance—contributing to greater customer satisfaction.
• Drive waste elimination, capacity improvement, and productivity gains through continuous improvement initiatives, accurate inventory management, and efficient logistics routing strategies.
• Maintain exceptional facility standards around organization, cleanliness, and visual management by applying 5S principles and leveraging inventory and logistics best practices.
• Build an associate-led culture grounded in Lean principles, continuous improvement, and servant leadership. Spend significant time observing work, coaching leaders, and developing associates.
• Create high engagement, accountability, and pride of ownership across the operation.
• Translate enterprise objectives into site-level execution plans. Identify systemic gaps and design solutions that scale beyond a single location. Partner cross-functionally to improve end-to-end value streams (sales, service, parts, finance, IT, HR, and leadership).
• Monitor industry trends, emerging technologies, and best practices to shape future-state operations.
• Use operational, financial, and customer data to influence decision-making and investment prioritization. Build operating rhythms, performance dashboards, and review cadences aligned to executive expectations. Lead complex problem-solving using both qualitative insight and quantitative rigor.

Requirements

• All potential hires are subject to pre-employment checks, including but not limited to background checks, drug screenings, and motor vehicle record checks.
• Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or related field.
• Minimum of 4 years of experience in distribution or logistics management.

Benefits

• Health Benefits: Medical, Dental and Vision Insurance, Prescription Drug Plan.
• Financial & Tax-Saving Benefits: Company-paid Disability, Life and AD&D Insurance; 401(k) plan with company match and profit sharing; Flexible Spending Accounts, Health Savings Account, and Dependent Care Account.
• Additional Benefits: Critical Illness, Legal Services, Identity Theft Protection, and Pet Insurance.
• Company Benefits: Paid Time Off, Employee Assistance Program, Tuition Reimbursement, Milestone & Anniversary Gifts, Philanthropy/Corporate Contributions, Associate Giving Fund, and Discount Programs.
• Comprehensive Perks Package: Includes technology and home office setup, professional development opportunities, career growth and advancement, and company-sponsored social events and team-building activities.
• Employee recognition program.

Physical Requirements & Working Conditions

• Physical demands: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job, unless it causes undue hardship.
• Travel requirements: Regional travel up to 10%

Equal Opportunity Employer

Minorities/Women/Protected Veterans/Disabled