Operations Manager

The Best Teams are Created and Maintained Here

Job Summary: At BrightView, the best teams are created and maintained here. If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest. We’re looking for a Operations Manager.

Here’s What You’d Do

• Analyze current operational processes and workflows. Identify areas for improvement and implement changes to increase efficiency.
• Streamline processes to reduce costs, improve productivity and quality.
• Manage and supervise staff, ensuring they are motivated and productive. Provide training, development, and performance evaluations. Foster a positive work environment and address team issues promptly.
• Manage and execute weekly and monthly labor planner as directed by BM. Monitor expenses and allocate resources efficiently. Ensure the branch operates within its forecasted labor hours/ dollars/ percents to meet financial targets.
• Ensure procurement of products is properly and effectively sourced from preferred vendor. Manage inventory levels to meet demand without overstocking. Collaborate with suppliers and vendors to ensure timely delivery of goods. Facilitate equipment tracking, auditing, usage goals and preventative maintenance.
• Ensure operations comply with industry regulations and company safety standards. Identify potential risks and implement strategies to mitigate them. Ensure execution of all standard company processes (e.g., Stretch & Flex, Gate Check, ETC compliance, etc.). Conduct audits and ensure documentation is maintained properly.
• Maintain key performance indicators (KPIs) to track operational performance. Report operational progress and challenges to Branch Manager daily. Use data to inform decision-making and drive continuous improvement; use of company systems and tools – BrightPath, Power BI, Leadr, Field Management Systems, Estimating (CPQ).
• Ensure operations support excellent customer service and jobsite quality. Address any operational issues that impact customer satisfaction. Implement processes to improve customer experience.
• Lead or contribute to operational projects aimed at improving the business. Coordinate teams in the branch to achieve branch growth and operational goals. Ensure client’s work is delivered on time, within scope, and within forecast.
• Oversee the allocation of resources, including staffing, equipment, and technology. Forecast operational needs and plan for future resource requirements. Ensure that the company has the capacity to meet operational demands.
• Serve as a bridge between various branch departments (Office Admin, Operations, Sales, Acct Mgmt. etc.) to ensure smooth operations. Communicate and execute operational excellence strategies through partnership with the Director of Operations. Collaborate with external partners, such as vendors and clients, to optimize operations.

Here’s What To Know About Working Here

Here at BrightView, we’re as passionate about caring for our clients as we are about caring for each other. Though we’re the nation’s leading landscape company, we maintain a small company feel and supportive environment that makes our team members feel at home. If you’re looking to join a team of talented go-getters who tackle big vision projects other companies could only dream of, you just might have found your match. With our range of services, including landscape design, development, maintenance and enhancements, there’s no limit to what we can do, and what you can achieve.

Growing Everyday

• Benefits: Benefits like the communities we serve, you are on a constant path of discovery to shape your career and personal development. In addition to best-in-class opportunities and competitive salary, you may be eligible for benefits and perks like: Paid time off, Health and wellness coverage, 401k savings plan, Start Your Bright New Career Journey.
• Equal Employment Opportunity and E-Verify Employer: BrightView is an Equal Employment Opportunity and E-Verify Employer. Compensation Pay Range: $70,000 to $85,000.
• Benefits Package: BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance.
• Detailed Benefits Package: A detailed benefits package will be provided during the interview process.
• It’s Not Just a Team. It’s One BrightView: A suite or health, wellness, and financial benefits to full-time team members includes medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance.