Operations Manager

About the role

The Operations Manager will anchor the daily operations of the Music Business/Management Department at Berklee College of Music, supporting the department's mission to shape the future leaders of the entertainment industry.

Responsibilities

• Provide high-level support to the Chair and Assistant Chair.
• Track the departmental budget, handle purchasing, contracts, and invoices, and manage student employees.
• Oversight of newsletters, webpage updates, and social media.
• Serve as the friendly initial point of contact for student inquiries regarding degrees and minors.
• Aid in academic scheduling and guide faculty to campus resources.
• Operate as the primary point of contact for events and special projects, including planning and executing workshops and guest speaker series.
• Coordinate logistics for events, such as travel and venue reservations, and partner with production staff for A/V execution.

Requirements

• A Bachelor’s degree or higher in business, arts management, higher education, or a related field.
• At least three years of experience in a fast-paced administrative or office management role.

Qualifications

• Exceptional multitasking and communication skills.
• A tech-savvy approach (Google Workspace, Microsoft Office, and modern project management tools).
• A knack for anticipating needs and solving problems independently.

Skills

• Experience in higher education, arts administration, or the music industry is a plus.
• Familiarity with Workday, Colleague, or Mailchimp is a plus.

Bonus points

• Prior experience in higher education, arts administration, or the music industry.
• Familiarity with Workday, Colleague, or Mailchimp.

Benefits

Berklee offers a comprehensive benefits package that includes:

• Flexible work arrangements
• Campus events and wellness resources
• Professional development opportunities
• Work-life balance initiatives

Pay

Hiring Range: $60,000 - $82,000; salary dependent on relevant experience and education.

Schedule

Full-time, on-site position at Berklee College of Music in Boston, MA.