Operations Manager

Key job responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Basic Qualifications

• 3+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience

Company

Alexa Skills Kit (ASK) is a set of APIs and developer tools that make it easy to build voice applications for Alexa. The Alexa Skills Kit enables developers to create custom skills that can be discovered and launched directly from the Alexa app on mobile devices, the Alexa Smart Screen, and the Amazon Echo Show. Developers can use the Alexa Skills Kit to create skills that can perform actions such as playing music, setting reminders, and controlling smart home devices.

Benefits

Amazon offers a comprehensive benefits package that includes health insurance, retirement savings plans, paid time off, and more. Employees are eligible for benefits after 30 days of employment.

Pay

The pay range for this role is $60,000 to $100,000 annually, depending on experience and qualifications.

Schedule

The schedule for this role is typically Monday through Friday, with occasional weekend and evening work required. Shifts may vary based on business needs.