Operations Manager and Special Assistant to the EVP for Strategy and Chief Administrative Officer

Duties & Responsibilities

• Strategic Support, Alignment & Communication
• Develop a strong understanding of the EVP’s portfolio, priorities, and leadership approach to proactively anticipate needs and support decision-making
• Identify opportunities to improve alignment across divisional and institutional priorities and help ensure follow-through on key initiatives
• Monitor progress across key priorities and flag risks, delays, or gaps in execution
• Lead and coordinate divisional communication and connection efforts, including divisional meetings, internal communications, and engagement tools
• Support the development and dissemination of communications through channels such as divisional updates, newsletters, and internal platforms
• Ensure information is effectively shared across the division, connecting workstreams and improving visibility into priorities and progress
• Executive Support for the Executive Vice President for Strategy and Chief Administrative Officer
• Manage the EVP’s calendar as a strategic tool, aligning time with College & divisional priorities
• Evaluate and prioritize requests for the EVP’s time, exercising independent judgment
• Anticipate needs, identify conflicts, and proactively resolve scheduling challenges
• Prepare briefing materials, presentations, and background information for meetings
• Track key follow-ups and ensure continuity across meetings, decisions, and commitments
• Draft and manage communications on behalf of the EVP
• Prepare presentations, reports, and materials to support strategic initiatives and executive decision-making
• Financial & Administrative Management
• Process and track invoices, purchase orders, expense reimbursements, and membership payments
• Manage and monitor office budgets and spending to ensure fiscal responsibility
• Manage P-card transactions and expense reporting
• Meeting and Event Management
• Support planning and execution of Board of Trustees meetings and presidential events
• Collaborate with partners and coordinate logistics, materials, and follow-up for senior leadership engagements
• Partner with the President’s Office team to ensure seamless execution of high-profile meetings and events
• Division Connection and Other Executive Support
• Provide administrative and operational support to members of the Strategy & Operations Division as needed
• Coordinate and support divisional projects, including developing timelines, tracking deliverables, and ensuring follow-through
• Support cross-functional coordination across areas including Human Resources, Information Technology, Facilities, and Community Safety
• Aid in translating priorities into organized workflows and actionable next steps
• Facilitate communication and coordination across teams
• Assist with divisional planning efforts and cross-functional initiatives
• Support day-to-day operations of the President’s Office, including supplies, logistics, and administrative coordination
• Manage budgets, invoices, expense reports, and financial tracking related to the office and division
• Assist with cross-functional initiatives and strategic planning efforts
• Maintain department documents such as department handbook, staff contact lists, and others as needed

Qualifications & Requirements

• Knowledge, Skills, and Abilities:
• Exceptional organizational skills and attention to detail
• Strong judgment and ability to manage competing priorities
• Excellent written and verbal communication skills
• Ability to handle confidential and sensitive information with discretion
• Professional, welcoming demeanor with strong interpersonal skills
• Ability to work independently while collaborating across teams
• Proficiency in Google Suite, Microsoft Office, and virtual meeting platforms

• Required Qualification Summary:
• Bachelor’s degree
• 5–7+ years of experience supporting senior leaders or managing operations
• Demonstrated ability to operate in a fast-paced, high-accountability environment

• Preferred Qualification Summary:
• Experience in higher education or similarly complex institutional settings
• Experience supporting executive-level operations, governance, or project management
• Familiarity with enterprise systems such as Workday