Operations Manager- ABA Center

About the role

This role is focused on ensuring the clinic operates smoothly, efficiently, and with a family-centered approach. Key responsibilities include assisting in overseeing clinic operations, supporting staff coordination, and improving operational processes.

Responsibilities

• Assisting in overseeing clinic operations, including scheduling and staff workflows
• Supporting clinical and administrative staff with day-to-day operational needs
• Partnering with leadership to streamline processes and improve efficiency
• Helping ensure families feel supported and communication remains clear and responsive
• Planning and supporting clinic-based events and initiatives
• Supporting community outreach and liaison efforts to strengthen local partnerships

Requirements

• Must live within commuting distance of Wilmington, NC
• 2+ years of operations, administrative, or healthcare/ABA experience preferred
• Exceptional organization and customer service skills
• Strong communication and a flexible, problem-solving mindset
• Ability to work independently and as part of a team

Benefits

• Salary: $55,000 - $70,000 annually, based on experience
• Health, dental, and vision insurance
• Life insurance
• 401(k) with company match
• Paid Time Off & Paid Holidays
• Paid Training
• Supportive team culture: Fun, collaborative, and focused on professional growth