Operations Manager - A Shift - Dubuque Distribution Center
Nordstrom · Dubuque, IA · Yesterday
On-siteManagement$59k–$98k/yrFull-time
About the role
The Operations Manager leads and develops teams to support the business strategy in processes, policies, and procedures. They drive results through coaching, performance management, and monitoring outcomes.
Responsibilities
- Support the business strategy and drive results for overall safety, quality, and performance
- Lead, develop, and grow the performance of a team of approximately 20 employees
- Recruit, select, onboard, and train the right resources
- Drive warehouse associates' results by coaching, counseling, and disciplining employees; planning, monitoring, and providing feedback on job performance
- Own process improvement efforts through problem-solving, project management, and continuous improvement methodologies
- Meet warehouse financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actions
- Drive KPI metrics and 4DX and facility performance scorecards
Requirements
- 5+ years of warehouse experience in a managerial role
- Proven capability in identifying and implementing Continuous Improvement (CI) actions that deliver measurable improvements to cost, service, and quality
- Demonstrated capabilities in developing others and growing leadership competencies in their direct reports
- Strong knowledge of warehousing Key Performance Indicators (KPIs)
- Hands-on experience with warehouse management software and databases
- Ability to analyze data and determine actions based on improvement opportunities
- Excellent verbal and written communication skills
Qualifications
- Proven leadership and management experience
- Experience with warehouse management systems and databases
- Knowledge of warehousing KPIs and Continuous Improvement methodologies
- Ability to coach and mentor team members effectively
- Strong analytical and problem-solving skills
Skills
- Warehouse management
- Continuous Improvement
- Leadership and management
- Team building
- Data analysis
Benefits
- Medical/Vision
- Dental
- Retail and Pension
- Life Insurance and Disability
- Merchandise Discount and Employee Assistance Program (EAP)
Pay
$59,000.00 - $98,000.00 Annual
Schedule
A Shift: Monday-Friday, 6:00AM-2:30PM