Operations Manager - 3rd Shift - Dubuque Distribution Cebter

About the role

The Operations Manager is a seasoned leader with several years of experience leading and developing teams in support of the business strategy in processes, policies, and procedures. The role is responsible for delivering on overall customer promise, driving results through coaching, performance management, and monitoring results.

Responsibilities

• Support the business strategy or driving results for overall safety, quality and performance
• Lead, develop, and grow the performance of a team of about 20 employees
• Recruiting, selecting, onboarding, and training the right resources
• Drive warehouse associates results by coaching, counseling, and disciplining employees; planning, monitoring, and providing feedback on job performance
• Own process improvement efforts through problem-solving, project management, and continuous improvement methodologies
• Meet warehouse financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actions
• Drive KPI metrics as well as 4DX and facility performance scorecards

Requirements

• 5+ years of warehouse experience in a managerial role
• Proven capability in identifying and implementing CI actions that deliver measurable improvements to cost, service and quality
• Demonstrated capabilities in developing others and growing leadership competencies in their direct reports
• Strong knowledge of warehousing Key Performance Indicators (KPIs)
• Hands on experience with warehouse management software and databases
• Able to analyze data and determine actions based on improvement opportunities
• Excellent verbal and written communication skills

Qualifications

• Proven leadership and management experience
• Experience with warehouse management systems
• Knowledge of warehousing KPIs
• Ability to coach and mentor team members
• Strong analytical and problem-solving skills

Skills

• Warehouse management experience
• Leadership and management skills
• Problem-solving and continuous improvement methodologies
• Data analysis and reporting
• Effective communication skills

Benefits

Nordstrom offers a comprehensive benefits package including:

• Medical/Vision, Dental, Retirement
• Paid Time Off (PTO)
• Lifetime Nordstrom merchandise discount
• Employee Assistance Program (EAP)
• Life Insurance and Disability

For additional details, please refer to the Nordstrom Benefits Overview document available on the company's careers website.

Pay

The pay range for this role is $59,000.00 - $98,000.00 annually, depending on location, job level, classification, and length of employment.

Schedule

This role operates on a 3rd shift schedule: Sunday through Thursday, 9:00 PM - 5:30 AM.