Operations Manager 1, Multi-Service
Lead daily operations for two or more core service areas at a client site, ensuring exceptional service delivery, client satisfaction, and long-term retention. Implement operational strategies that support client objectives, drive performance, and contribute to profitable growth. Supervise team members, allocate resources, monitor operating standards, and develop new programs to enhance service offerings.
Responsibilities
- Accountable for managing people, setting direction, and deploying resources; typically responsible for performance evaluation, pay reviews, and hire/fire decisions.
- Supervise team members and allocate resources to meet operational goals.
- Monitor operating standards and develop new programs to enhance service offerings.
- Implement operational strategies that drive performance and support client objectives.
- Manage budgets, drive initiatives, and enhance performance standards.
- Apply problem-solving skills to optimize daily operations and resource use.
- Establish operating standards, implement quality improvements, and ensure compliance with safety and regulatory requirements.
Requirements
- Bachelor’s degree or equivalent experience.
- 3 years of management experience.
- 3 years of related experience in facilities management operations.
- Knowledge across facilities management operations, including custodial, housekeeping, grounds, pest control, mechanical, electrical, plumbing, and HVAC.
- Business and financial acumen, with experience managing budgets and controlling costs.
- Customer service expertise focused on relationship building and communication.
- Leadership skills to develop teams, delegate effectively, and maintain accountability.
- Proactive, resourceful approach to solving operational challenges.
Benefits
- Medical, Dental, and Vision Care.
- Wellness Programs.
- 401(k) Plan with Matching Contributions.
- Paid Time Off and Company Holidays.
- Career Growth Opportunities.
- Tuition Reimbursement.
Pay
$89,250 per year - $115,500 per year. Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on specific criteria like experience, skills, education, and training.
About Us
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. We embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected.