Operations Management Program Director
MENTOR Adult Day Health, a member of the Sevita family, provides day programs for elders with complex medical or rehabilitative needs. This allows seniors to obtain quality healthcare while remaining active and involved in the community and continuing to live in their own homes. Our programs are staffed with qualified, experienced licensed nurses and caregivers who are trained to provide individual assistance to each person we serve.
About the Role
Join our Adult Day Health team in Attleboro and lead a dedicated group of professionals committed to providing high-quality, person-centered care for adults and older adults. As the Operational Program Director, you'll oversee the daily operations of the center while ensuring exceptional medical, social, nutritional, and recreational services. This is an excellent opportunity for a compassionate leader who is passionate about building strong teams, delivering quality care, and making a meaningful impact in the community. Spanish-English bilingual candidates are required for this role.
Responsibilities
- Oversee daily operations of the Adult Day Health program, ensuring the delivery of high-quality, person-centered services
- Lead, coach, and support program staff through hiring, training, performance management, and professional development
- Develop and implement program goals, policies, and procedures while ensuring compliance with regulatory standards
- Collaborate with participants, families, healthcare providers, and community partners to support coordinated care and positive outcomes
- Build community relationships and outreach initiatives to increase program awareness, strengthen partnerships, and support program growth
- Manage program operations, including admissions, transportation coordination, quality improvement efforts, and overall participant experience
Requirements
- Bachelor's degree in Health and Human Services (preferred not required), Administration, Healthcare, Social Work, or a related field
- Minimum of one (1) year of experience working with adults with disabilities or older adults
- Three (3) years of leadership or management experience preferred
- Bilingual in Spanish is required
- Strong leadership, organizational, and problem-solving skills
- Excellent verbal and written communication skills
- Ability to work effectively as part of a multidisciplinary team
- Knowledge of regulatory standards for Adult Day Health programs preferred
- Valid driver's license, reliable transportation, current vehicle registration, and auto insurance required
- Commitment to providing compassionate, high-quality, person-centered care
Benefits
- Competitive salary: $70,000 - $75,000 annually
- Comprehensive benefits package for full-time employees
- 401(k) with company match
- Medical, dental, and vision insurance
- Paid time off and paid holidays
- Employee referral bonus program
- Employee discount program through Perks at Work
Schedule
- Monday–Friday work week
- Consistent day shift schedule
- No evenings, weekends, or on-call responsibilities