Operations & Maintenance BESS Technician

About the role

The role is critical to ensuring Gridworks meets its contractual performance obligations on active BESS assets operated on behalf of our clients.

Responsibilities

• Perform preventative and corrective maintenance on utility-scale BESS assets, including battery storage containers, power conversion systems (PCS), inverters, and associated electrical equipment.
• Diagnose and resolve electrical faults, BMS alarms, and inverter issues efficiently to minimize system downtime and restore normal operations.
• Routine scheduled maintenance on BESS equipment including balance-of-plant systems, thermal management, electrical connections, and site infrastructure in accordance with OEM guidelines and maintenance schedules.
• Interface with SCADA and BESS management systems to access operational data, interpret fault codes, and support troubleshooting of equipment issues in the field.
• Respond to on-call dispatch events for critical and high-priority alarms; triage field-level faults independently and escalate complex issues with thorough written documentation.
• Communicate with Remote Operations Center (ROC) personnel and utility dispatch to coordinate operations, report system status, and support real-time operational decisions.
• Execute electrical switching procedures in accordance with approved switching orders; experience with medium-voltage switching operations, including operation of MV disconnects and breakers, required.
• Cook with OEM and manufacturer training sessions; maintain current knowledge of BESS equipment, safety protocols, and operational best practices.
• Adhere to all NFPA 70E electrical safety requirements, OSHA standards, and Gridworks safety protocols at all times.
• Participate in on-call rotation to support emergency response to critical system faults outside normal business hours.

Qualifications

• 3+ years of hands-on experience with utility-scale BESS, energy storage systems, or industrial electrical systems required.
• Demonstrated ability to troubleshoot power conversion systems (PCS), inverters, and battery management systems (BMS).
• Electrical safety training consistent with NFPA 70E requirements preferred; ability to work safely on or near energized AC and DC electrical equipment.
• Demonstrated proficiency with lockout/tagout (LOTO) procedures for electrical isolation of energized equipment; experience developing and executing equipment-specific LOTO plans preferred.
• Proficiency reading single-line diagrams, wiring schematics, and OEM equipment manuals.
• Experience with SCADA or energy management systems in an operational environment.
• Strong written documentation skills for field logs, maintenance records, and incident reports.
• Previous experience with utility-scale BESS or inverter platforms preferred.
• OSHA 10 or OSHA 30 certification preferred.
• Able to obtain and maintain utility site access credentials as required by client sites (background check required).
• Able to work outdoors in varying temperatures and within confined spaces inside battery containers.
• Able to lift and carry up to 50 pounds; maneuver equipment up to 100 pounds with assistance.
• Able to pass background check and pre-employment and random drug screenings.
• Willing and able to travel occasionally to support other Gridworks BESS sites as needed (generally less than 15%).