Operations & Logistics Manager (US)

Responsibilities

• Manage local procurement, assemble custom kits, and perform quality control (QC) before client dispatch.
• Handle packing and shipping of finished kits to clients.
• Manage client-specific custom prints for volunteer events as required.
• Manage a local storage facility and coordinate with the Dallas warehouse.
• Visit the warehouse at least twice a week to ensure SOP compliance and assist with packing and QC for partially custom kits.
• Track all inventory and future orders, raising alerts proactively for potential out-of-stock items.
• Maintain and expand the US vendor base.
• Negotiate with vendors on Goodera's behalf to secure quality, cost, and reliability.
• Perform QC on all inbound and outbound shipments.
• Train 3PL staff on kitting processes and standards.
• Carefully coordinate closely with the India logistics team to align on planning and execution.
• Support production and procurement for GTM events, including marketing collaterals such as standees, prints, trade booths, and AV requirements.
• Travel to large events to oversee delivery and ensure optimal setup.
• Manage return shipments from event locations.
• Perform QC on leftover kits, replenish missing items, and update inventory records accordingly.

Requirements

• 5-10 years of experience in operations, logistics, supply chain, procurement, or warehouse management, ideally supporting events, fulfillment, or kitting operations.
• Hands-on experience with procurement, vendor negotiation, inventory control, and quality control.
• Familiarity with 3PL coordination, shipping logistics, and warehouse SOPs.
• Strong organizational skills and exceptional attention to detail across high-volume, time-sensitive deliverables.
• Ability to operate independently, solve problems quickly, and make decisions in fast-moving environments.
• Excellent communication and coordination skills, with experience working across distributed teams and time zones.
• Based in or willing to relocate to Dallas, with the ability to be on-site at the warehouse multiple times per week and to travel to events across the United States.

Qualifications

• Hands-on experience with procurement, vendor negotiation, inventory control, and quality control.
• Familiarity with 3PL coordination, shipping logistics, and warehouse SOPs.
• Strong organizational skills and exceptional attention to detail across high-volume, time-sensitive deliverables.
• Ability to operate independently, solve problems quickly, and make decisions in fast-moving environments.
• Excellent communication and coordination skills, with experience working across distributed teams and time zones.
• Based in or willing to relocate to Dallas, with the ability to be on-site at the warehouse multiple times per week and to travel to events across the United States.

Skills

• Procurement
• Vendor Negotiation
• Inventory Control
• Quality Control
• 3PL Coordination
• Shipping Logistics
• Warehouse SOPs
• Organizational Skills
• Attention to Detail
• Communication
• Coordination

Benefits

• Flexible work schedule
• Competitive compensation range of USD $75,000–$85,000, depending on experience and location
• Health insurance
• Retirement plan
• Professional development opportunities

Pay

• USD $75,000–$85,000, depending on experience and location

Schedule

• Full-time position
• On-site in Dallas, Texas