Operations Leadership Trainee (Monday-Friday: Day Shift)

About the role

The Operations Leadership Trainee is an entry-level position into salaried leadership that provides the structure, time, and guidance for an individual to learn the various aspects of a WebstaurantStore distribution center, as well as the expectations of our leadership team. The trainee is expected to be flexible regarding schedules and available to work on any shift to fill leadership gaps or rotate through departments and shifts to gain a full understanding of the operation. The goal is to complete the training program and be placed in a permanent leadership position within the facility.

Responsibilities

• Support the management of day-to-day decisions of the assigned department/shift regarding performance, process, and leadership.
• Learn and understand the process of each department/shift, make connections as to how each department interacts with each other, and identify areas of improvement.
• Actively engage in leadership discussions and demonstrate the ability to apply WebstaurantStore leadership principles to daily work.
• Monitor daily, weekly, and monthly metrics for assigned departments; identify and resolve operating issues as needed, including support of corrective actions and progressive discipline process.
• Interact with employees regularly to promote a high level of engagement and ensure all safety regulations/rules are followed.
• Other duties as assigned.

Physical Requirements

• Work is performed while standing and/or walking, up to and including 12 hours/day.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires regular bending, squatting, crawling, climbing, and reaching.
• Requires the ability to regularly lift, carry, push, or pull medium weights, up to 75 lbs.

Qualifications

• 2 years of relevant experience in management preferred but not required.
• Associate degree in a related field, or equivalent combination of education and experience.
• Experience working in a distribution environment preferred.
• This role does not require a degree; relevant skills, experience, and alignment with core values are prioritized.

Skills

• Proficiency with MS Office (Outlook, Word, Excel, PowerPoint) required.
• Strong analytical and problem-solving skills.
• Strong verbal and written communication skills; ability to explain technical and complex concepts concisely.
• Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment.
• Ability to adapt quickly as business needs change and address difficult situations with diplomacy and emotional intelligence.
• Customer service-oriented attitude with a desire to exceed expectations.
• Ability to work off-shift as required to respond to urgent needs.
• Service leadership approach with a demonstrated desire to exceed expectations.

Benefits

• Medical, vision, and dental coverage
• Paid time off (PTO)
• Paid maternity and parental leave
• Life insurance and disability coverage
• Dependent Care FSA
• 401(k) matching
• Employee Assistance Program
• Wellness incentives
• Company discounts
• AT&T & Verizon discounts
• Bonus opportunities
• Accident insurance
• Critical illness insurance
• Adoption assistance (available at HQ locations only)
• On-site fitness centers
• Dog-friendly offices