Operations Lead in Training, EX
Mister Car Wash · Richland, WA · 2 mo ago
ManagementFull-time
About the role
Launch your leadership career with the Operations Lead in Training (OLIT) program—a 16-week immersive experience designed to build operational expertise and foundational leadership skills. You’ll work alongside an experienced General Manager to master daily operations, deliver exceptional customer experiences, and develop the confidence and business acumen needed to step into an Operations Lead role, with a clear path toward Assistant General Manager.
Responsibilities
- Deliver an unforgettable customer experience with Mister’s signature wave, smile, and commitment to excellence.
- Lead daily operations, balancing speed, quality, and teamwork to create “wow” moments for every guest.
- Grow sales and leadership skills by promoting products and Unlimited Wash Club® memberships.
- Embrace challenges with curiosity, using every shift as an opportunity to learn and build confidence in leadership.
- Foster a collaborative team environment built on trust, accountability, and shared success.
Requirements
- At least 1 year of proven leadership experience, such as leading a team, supervising shifts, or managing people in a customer-facing environment.
- Passion for working with people and bringing positivity to every interaction.
- Ability to lead by example, take ownership, and maintain high personal standards.
- Motivation and goal-orientation, even in fast-paced environments.
- Thrives in team settings built on trust and shared success.
- Adaptability, curiosity, and excitement to start a leadership journey with a rapidly growing, people-first company.
Benefits
- Join a team built on core values: We Care, We Work Hard, and We Have Fun.
- Competitive pay and great benefits.
- Meaningful recognition for your contributions.
- Accelerated development through Mister’s industry-leading Operations Leadership Program, offering real experience, hands-on training, and supportive mentorship.
- Opportunity to thrive in a high-growth industry where innovation and career advancement go hand in hand.
- Make an impact by creating bright moments for customers and teammates every day.
Employment is contingent upon successful completion of a pre-hire background and Motor Vehicle Records (if applicable) check.