Operations Lead in Training, EX

About the role

The Operations Lead in Training (OLIT) role is the launchpad for a rewarding leadership career at Mister Car Wash. This program is designed for individuals who love working with people, thrive in a fast-paced customer service environment, and are ready to take the first step toward leadership.

Responsibilities

• Deliver an unforgettable customer experience with Mister’s signature wave, smile, and commitment to excellence.
• Lead daily operations with purpose, helping your team balance speed, quality, and teamwork to create “wow” moments for every guest.
• Grow your sales and leadership skills by promoting our products and Unlimited Wash Club® memberships.
• Take on new challenges with curiosity, using every shift as a chance to learn, grow, and build confidence in your leadership.
• Work as one team, building trust, supporting each other, and celebrating success together.

Requirements

• Love working with people and bring positivity to every interaction.
• Lead by example, take ownership of your work, and hold yourself to high standards.
• Stay motivated and goal-oriented, even when the pace picks up.
• Thrive in team environments built on trust, accountability, and shared success.
• Adapt quickly, stay curious, and are excited to start your leadership journey with a rapidly growing, people first company.

Qualifications

• Possess at least 1 year of leadership experience, including leading a team, supervising shifts, or managing people in a customer-facing environment.

Skills

• Strong interpersonal and communication skills.
• Ability to motivate and inspire others.
• Effective problem-solving and decision-making skills.
• Customer service orientation.

Benefits

• Competitive pay.
• Great benefits.
• Meaningful recognition for hard work.

Pay

• Competitive hourly wage.

Schedule

• Variable schedule to accommodate the needs of the business and the team.

Benefits

• Health insurance options.
• 401(k) retirement plan.
• Employee assistance program.
• Flexible spending accounts.
• Generous paid time off.

Why Join Mister?

• We Care: We prioritize the well-being of our customers and team members alike.
• We Work Hard: We value dedication, hard work, and a positive attitude.
• We Have Fun: We believe in enjoying the journey and celebrating successes together.

What You Bring

• Proven leadership experience.
• Positive attitude and ability to motivate others.
• Strong interpersonal and communication skills.
• Ability to adapt quickly and stay curious.
• Experience working in a fast-paced, customer-facing environment.

What We Offer

• Industry-leading Operations Leadership Program.
• Hands-on training and supportive mentorship.
• A supportive, collaborative team environment.
• Opportunities for growth and advancement within the company.

Join the Team

Join the Mister Car Wash team today! Employment is contingent upon successful completion of a pre-hire background and Motor Vehicle Records (if applicable) check. Mister Car Wash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. We participate in the E-verify system nationwide.