Operations Lead

Key Responsibilities

• Oversight of all operational team members to meet customer demands and daily scheduled activities while complying with all safety and task-specific processes.
• Understand and comply with all HR, safety, and quality expectations.
• Provide all skills and training required to perform duties safely, create awareness, and manage incidents as they may occur.
• Contribute to weekly employee huddle meetings reviewing operational goals and objectives.
• Champion safety awareness consistent with those established by safety leaders and enterprises.
• Enforce both pre- and post-use inspections of all material handling equipment.
• Report defects to the site manager in a timely manner.
• Report all incidents timely to proper leadership to reduce company exposure.
• Collaborate with quality leaders to conduct root cause analysis and provide corrective action for defects within operations.
• Influence and motivate others to reach operational and quality goals.
• Communicate with customers and coordinators to record details about shipments, arrange pick-up times, and discuss any special handling issues.
• Prepare dispatch documents, as well as generate bills and invoices.
• Maintain records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
• Maintain understanding of DOT regulations, industry changes, and UniGroup policies.
• Ensure Armstrong drivers are in compliance with all DOT, compliance, and safety regulations.
• Review drivers’ logs, including dispatched calls and arrival times.
• Monitor truck repairs and maintenance schedules.
• Log customer shipping schedules and complaints.

Minimum Qualifications

• 2 years of experience in a similar role and capacity.
• Associate degree with an emphasis in Logistics/Supply Chain Business or verifiable experience in a similar warehousing, distribution, or fulfillment operation.
• Self-starter, energetic, and passionate about roles and responsibilities.
• Sound decision-maker with the ability to set and deliver on priorities.
• Strong problem-solving skills.
• 2 years of safety related experience in the transportation industry preferred.
• Working knowledge of DOT guidelines, OSHA compliance, hazardous material handling and the Federal Motor Carrier Safety Act, including the Federal Motor Carrier Safety Regulations (FMCSR) preferred.
• Proficient with Microsoft suite of products.
• Able to lead, delegate, direct, and motivate others.
• Fork Lift experience is preferred, if not currently certified we will assist.

Physical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• This position requires physical stamina and the ability to regularly lift, carry, push, or pull up to 70 pounds.
• Ability to work long hours on one’s feet and regularly walk, bend, stoop, climb, and reach.