Operations General Manager - Live Stream Sales and Commerce

About the role

The Customer Relations Specialist position in General Operations is responsible for maintaining positive customer relationships through effective communication and problem-solving. This role also involves managing customer inquiries and complaints, ensuring customer satisfaction, and escalating issues as necessary.

Responsibilities

• Maintain positive customer relationships through effective communication and problem-solving.
• Manage customer inquiries and complaints, ensuring customer satisfaction.
• Escalate issues as necessary to senior management.

Requirements

• Excellent verbal and written communication skills.
• Ability to handle multiple tasks and prioritize effectively.
• Experience in customer service or related field preferred.

Qualifications

• Bachelor's degree in Business Administration, Communications, or a related field.
• 2+ years of experience in customer service or a related field.

Skills

• Strong interpersonal and communication skills.
• Proficient in Microsoft Office Suite.
• Ability to work independently and as part of a team.

Benefits

• Comprehensive health insurance options.
• Paid time off and holidays.
• Professional development opportunities.

Pay

• $18.00 - $20.00 per hour based on experience.

Schedule

• Variable schedule to accommodate live streaming needs.